I prefer that customers contact me personally via email or telephone to assure that an item is still available and that it is finished as they would like. Necklace and earring sets can be split; clasps can be changed to toggle or magnet or lobster claw, earrings can be modified by type of earwire or post, etc. Quality of materials and workmanship are guaranteed and any item can be returned undamaged for a full refund within 30 days of date of purchase. I accept checks with valid ID, Visa, MasterCard, American Express and Discover. Shipping, handling and insurance to one address is an additional $6.50.